Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Favorite Dynamic Stamps disappear after 1 use

Guest
May 24, 2016 May 24, 2016

I setup a dynamic stamp which I need to use quite often as a favorite in Adobe Acrobat XI.  When I closed the program and opened it up again, it wasn't there and I needed to set it up as a favorite again.  I've noticed that this is a recurring pattern.  Is there a way to avoid this?

TOPICS
Acrobat SDK and JavaScript , Windows
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2017 Mar 24, 2017

I'm having the same issue.  I use several stamps on a daily basis.  Can someone help with this?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Mar 24, 2017 Mar 24, 2017

Ditto, on Acrobat Pro DC

The stamps were fine for the last year or so, then suddenly disappeared a few weeks ago.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 31, 2017 Mar 31, 2017

I just did this accidentally and the issue seems fixed.  I opened the 'show stamp palette' under the stamp icon.  Just used the favorite stamp there.  Closed all documents leaving the palette there and when I reopened the documents, the palette was still there with my favorite stamps.   I then closed the palette, closed the documents and it seemed to have started working from then on.   Now that I found the palette, I keep that open all the time.  Hope it helps.  This was all accidental so I don't really know what I did to fix it so I listed everything I did.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2017 Apr 03, 2017

Nevermind. Over the weekend, it pooped and they disappeared again.  Someone fix this!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 05, 2017 Apr 05, 2017
LATEST

If you haven't already submitted a bug report, you can do so here: Feature Request/Bug Report Form

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines