Have PDF from Powerpoint, the digital platemaker doesnt like it
I have a PDF from a customer that sent us a PDF that we are trying to print on our new DI machine (full color offset). From what my pressman is saying, it is showing up as a mix of RGB and CMYK so its screwing up when it burns the plates. It turns out the customer created the PDF through Microsoft Powerpoint (yeah I know!!). Is there a way to properly prepare this PDF that should make the offset accept it? Im seeing some CMYK settings in Acrobat's Preflight that I feel might help but Ive never had a full understanding of color profiles to know what these mean. I attached an image of the choices

