How do I deactivate a computer if I can't access the computer?

Forum|Forum|10 years ago
April 4, 2016
2 replies
674 views

I did a factory reboot on my computer and then reinstalled my Adobe Acrobat, but it won't let me use it due to two computers already being activated. One of the computers activated is the same one I'm using. Is there a way to deactivate and reactivate my computer?

This topic has been closed for replies.

Correct answer YatharthS

Hi ,

Would request you to please initiate the chat session , so that expert can help you after looking in to the account using tools.

Regards,

Yatharth

Y

YatharthSCorrect answer

Participating Frequently

Hi ,

Would request you to please initiate the chat session , so that expert can help you after looking in to the account using tools.

Regards,

Yatharth

Y

YatharthS

Participating Frequently

Hi cjc53105 ,

Please refer to these KB articles :- Learn to activate or deactivate Adobe applications

Troubleshoot Adobe activation and deactivation issues and error messages

Let me know if it works.

Regards,

Yatharth

C

cjc53105Author

Participant

Those didn't work. I just sends me to the contact customer care page which leads me in circles and never gives me any help. Is there a customer service phone number I can call to talk to a real person?

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.