How to cancel my subscription

[antoniod16955092]

I asked for a trial period for adobe programm to modifie pdf file in word file

without payment.

Instead I'm receiving debit on my credit card for the amout of about  € 18

each two months.

What I have to do to stop debit on my credit card????

Many thanks to every boby who can help me.

Regards

Antonio

[Moved from the FREE Reader forum to a PAID Acrobat forum... Mod]

[Adorobat]

Hi antoniod16955092 ,

I am sorry for the inconvenience caused.

Please visit here on how to cancel your subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services .

If you are still unable to cancel the subscription, contact support here: Contact Customer Care

Thank You,

Shivam

[antoniod16955092]

Hi Shivam

could you confirm me if my subscription is annula and what is expiring

date????

Many thanks in advance for your reply and Help

Anmtonio

2016-09-07 22:09 GMT+02:00 Shivam Sharma <forums_noreply@adobe.com>:

You have been mentioned

by Shivam Sharma

<https://forums.adobe.com/people/Adorobat?et=notification.mention> *in

Re: Card debited not request in Adobe Community* - View Shivam Sharma's

reference to you

<https://forums.adobe.com/message/8990945?et=notification.mention#8990945>

[Adorobat]

Hi antoniod16955092 ,

Yes, you have annual subscription and the expiration date is 24 Aug 2017.

[antoniod16955092]

Hi Shivam

probaly there some mistake in this file....

I asked in june (if i well remember) for a free app to use for 1 month only.

Instead I was debited on my credit card since from 31.08.2015 for € 18.29

and

each 2 months.

Now you told me that I have asked for a subscription for 1 year more and up

to august 2017.

Moreover I have this app out of order on my pc...

Is it possible that you stop this subscription????

Otherwise I have to stop it for debit on my credit card.

Many thanks for your attention and for what you can do for me.

regards

Antonio

2016-09-08 17:51 GMT+02:00 Shivam Sharma <forums_noreply@adobe.com>:

You have been mentioned

by Shivam Sharma

<https://forums.adobe.com/people/Adorobat?et=notification.mention> *in

Re: How to cancel my subscription in Adobe Community* - View Shivam

Sharma's reference to you

<https://forums.adobe.com/message/8992697?et=notification.mention#8992697>

[Adorobat · Accepted solution]

Hi antoniod16955092  ,

Please contact support here: Contact Customer Care​ , click Still need help? Contact us, and make sure you are logged in into your Adobe account.

I have sent you a private message, please check you inbox for the same.

Thank You,

Shivam