HTTP Request failed in installation

[Guest]

I've tried to install Adobe Pro DC twice with the same result.

Please help.

[Sarojini_Nagar · Accepted solution]

Hi bonnieo1149021 ,

Please let us know the OS version on your system?

If its windows , please try running this cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart the system and install Acrobat pro DC from this link : Download and install Acrobat DC subscription

Also please try clearing the browser cookies and try with a different browser.

Let us know if this helps .

Regards

Sarojini

[christopherd18424234]

Hello Sarojini,

I'm experiencing this issue with all my client computers when they attempt to install Adobe Pro DC. The install works when I'm off my company network. Therefore I checked the firewall, but cannot identify any blocked content/url related to Adobe. Can you provide more insight on the Url on the backend or details.

[Bani Verma]

Moving to Installing, Updating, & Subscribing to Acrobat​