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A
Anonymous
April 5, 2016
Question

I am still unable to print pdf files that are emailed to me

  • April 5, 2016
  • 1 reply
  • 1153 views

I am still unable to print pdf files that are emailed to me. The messages that I get are "The document could not be printed" and then "There were no pages selected to be printed". I use Windows XP. Can someone please help me, I have exhausted all troubleshooting options.

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1 reply

A
Anonymous
April 6, 2016

Hi ,

Please tell the Acrobat version you work on.

You could meanwhile go through the following link once and see if that helps.

Troubleshoot PDF printing in Adobe Acrobat and Reader

Regards

Sukrit Dhingra

A
Anonymous
April 6, 2016

I did call them and they said that because I use the free version they can't help me and that like you sent me, I've tried it several times and it does not solve my issue.

Thank you

A
Anonymous
April 13, 2016

Hi ,

Refer the following link to uninstall Reader.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Once removed refer the following to reinstall reader XI.

Adobe - Adobe Acrobat Reader DC Distribution

Regards

Sukrit Dhingra


Oh my God!!! I just re-did everything and installed the older version and it is working now!!! Thank you!!! Thank you!!! You have saved my brain from exploding!!!

Thank you so much!!

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