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i can't install acrobat dc pro but i can't remove it to

New Here ,
Jul 18, 2016 Jul 18, 2016

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je souhaite desinstaller acrobat pro dc mais cela marche pas

si je le reinstalle pas plus de succes

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Acrobat SDK and JavaScript

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Adobe Employee ,
Jul 18, 2016 Jul 18, 2016

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Hi christophem32710855 ,

Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat.

Then, restart your machine and install the Acrobat Pro DC from here:

Download Link for Acrobat Pro DC (Subscription) :- Download Adobe Acrobat DC (Continuous) | Enterprise or VIP

                                                        (With then Serial Number) :- Download Pro or Standard versions of Acrobat DC, XI, or X

Let me know how it goes.

Regards,

Yatharth

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New Here ,
Jul 18, 2016 Jul 18, 2016

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Ok i try it tomorow

Thank

Regars

Christophe

Envoy? de mon iPhone

Le 18 juil. 2016 ? 21:33, YatharthS <forums_noreply@adobe.com<mailto:forums_noreply@adobe.com>> a ?crit :

i can't install acrobat dc pro but i can't remove it to

created by YatharthS<https://forums.adobe.com/people/YatharthS> in Installing, Updating, & Subscribing to Acrobat - View the full discussion<https://forums.adobe.com/message/8885123#8885123>

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New Here ,
Jul 20, 2016 Jul 20, 2016

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hi

it isn't ok the system want acropro.msi and i haven 't this file

regars

christophe

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Adobe Employee ,
Aug 01, 2016 Aug 01, 2016

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Hi ,

Could you please tell what error message you are getting when trying to uninstall Acrobat DC?

Also, could you please check if you have acropro.msi in Program Files, navigate to C:\Program Files(x86)\Adobe\Acrobat DC\Setup Files\{AC76BS.....}\AcroPro.msi .

Thank You!

Shivam

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