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A
Anonymous
February 25, 2016
Question

I have a new HP Officejet Pro 8625 and I my Adobe Acrobat 9 Standard won't recognize it. How can I fix this?

  • February 25, 2016
  • 1 reply
  • 617 views

I have a new HP Officejet Pro 8625 and I my Adobe Acrobat 9 Standard won't recognize it.

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1 reply

AadeshSingh
AadeshSingh
Participating Frequently
February 25, 2016

Hi sharond63013632,

Please let me know the version of OS installed on your computer?

Make sure Acrobat 9 is compatible with your OS, else features may or may not work Adobe Acrobat system requirements.

Try uninstalling & reinstalling  the printer drivers.

Regards,
Aadesh

A
Anonymous
February 25, 2016

Thanks for responding. I looked at every thing on every menu choice until I found where I could select the printer TWAIN. I did that and BINGO!! That was all that was needed. Now, this morning, I can't find where that choice was. Would it be posible to direct me to where that is in Adobe menu so I can make a note should I get another new printer in the future?

Thank you!!

Sharon Diaz

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