I have Adobe Acrobat Standard XI. I cannot get it to convert jpgs to pdfs on Windows 10. Not sure what I'm doing wrong, as it worked on Windows 8.

[Guest]

I have Adobe Acrobat Standard XI. I cannot get it to convert jpgs to pdfs on Windows 10. Not sure what I'm doing wrong, as it worked on Windows 8.

[~graffiti]

How are you trying to convert the .jpg's and what exactly happens?

[Guest]

I pull up the jpg, select "Print", and then select "Adobe PDF" from my list of printers. It shows a progress box on my desktop, but it never finishes printing.

[Adorobat]

Hi joyas55623406 ,

Could you please tell if this is happening with a single file or with all of them?

Please perform the following steps:

Open Acrobat shortcut>right click>Properties>Compatibility tab>Compatibility mode>check the box "Run this program in compatibility mode for:">select Windows XP (Service Pack 2/3)>Apply>Ok.

If selecting XP doesn't work , try changing to Vista or Windows 7.

Restart the Computer.

Let us know about the results.

Thank You!

Shivam

[Guest]

Other types of files will convert. I will give your suggestion a try. Thank you!

[~graffiti]

Have you tried using Acrobat to open the .jpg then use "Save as" to create the pdf file?

Alternately, you should be able to use File>Create>PDF from file...

[Guest]

None of these things works...I don't get it. It worked on my old computer with Windows 8...

[Bernd Alheit]

Can you open the jpg files in Acrobat?

[Guest]

Nope...

[Guest]

No, I am not given that option.

[Bernd Alheit]

What happens when you try it?

[~graffiti]

What exactly happens when you try both of my suggestions above?

[Guest]

It give me a pop-up box that shows the progress, but nothing progresses.Looks like this on top left. It's stuck.

[~graffiti]

Ok. That shows us what is happening when you try to print an email attachment to a pdf but, what happens when you save that attachment to your computer, open Acrobat and choose File>Create>PDF from file or use File>Open?

[try67]

[Question moved to the Acrobat Creating PDFs forum]

[Abzyx]

joyas55623406 wrote:

I have Adobe Acrobat Standard XI. I cannot get it to convert jpgs to pdfs on Windows 10. Not sure what I'm doing wrong, as it worked on Windows 8.

Is your Acrobat XI fully updated? The latest update is 11.0.16, and there was no official Windows 10 support until 11,0.12: Overview — Acrobat and Adobe Reader Release Notes .