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johnw70779664
Participating Frequently
March 22, 2016
Question

I have purchased the annual version of Acrobat Pro DC but can't get the edit functions to open and allow me to edit.

  • March 22, 2016
  • 2 replies
  • 1065 views

Anyone able to help with this?

This topic has been closed for replies.

2 replies

Legend
March 22, 2016

‌When you get the problem what is the current app name? Please let us know if you aren't sure how to check.

johnw70779664
Participating Frequently
March 22, 2016

Adobe Acrobat Pro DC

johnw70779664
Participating Frequently
March 22, 2016

Ok, there may be an issue with the document security. What exactly happens when you try to edit? Please give any messag in full.


When I attempt to edit, it doesn't bring up the edit bar function above to begin working on a file.  It sends me to a link for additional info which ends up being the purchase the product page.  I went through the motions and it said I already have purchased this program.  Not sure where to go from here. 

kglad
Community Expert
Community Expert
March 22, 2016