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jorged52027021
jorged52027021
Participant
February 14, 2016
Answered

I have the ADOBE ACROBAT PRO DC installed

  • February 14, 2016
  • 1 reply
  • 304 views

but every time I am going to use it even just to open and read a file, requires me to update my license. How can I have my license recognized without having to go through the process of signing in and checking license every time?

Thanks,

Jorge

This topic has been closed for replies.
Correct answer YatharthS

Hi jorged52027021,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat Software :- https://forums.adobe.com/thread/1595848

If you are on Windows OS, open Acrobat, navigate to Help menu & repair the installation.

Also make sure that :-

  • C:\ProgramData\Adobe\Slstore should have full permissions .

Then use credentials on the Sign in Page which you will get after clicking on 'License the software' from the prompt which you will be receiving at your end.

Regards,

Yatharth

1 reply

Y
YatharthSCorrect answer
Participating Frequently
February 14, 2016

Hi jorged52027021,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat Software :- https://forums.adobe.com/thread/1595848

If you are on Windows OS, open Acrobat, navigate to Help menu & repair the installation.

Also make sure that :-

  • C:\ProgramData\Adobe\Slstore should have full permissions .

Then use credentials on the Sign in Page which you will get after clicking on 'License the software' from the prompt which you will be receiving at your end.

Regards,

Yatharth

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