I'm a Pro Member, but can't 'Enhance Scans' to make them searchable

[michaelh46401563]

I've been beating my head against the wall trying to figure out how to use these features that I never knew I was paying for.

Primarily... the "Enhance Scans" feature that I should have access to. I'm scanning all kinds of invoices and documents and had searched the internet for a solution that would allow me to make the text searchable, and low and behold... Adobe Acrobat Pro DC subscription has this feature... which I've had a subscription to forever.

When I follow the tutorial that Adobe offers... I come to the "Enhance Scans" icon and below it says "Add".  Everytime I click the add button, it takes me to a screen that says I already have this service/account subscription and must create another account if I want to add this to another subscription. I'm logged in through Adobe Acrobat Reader DC... what am I doing wrong?

Thanks in advance!

[Test Screen Name · Accepted solution]

I think you may be making a common mistake. Please start Acrobat and look in the Help menu. It will say one of these

About Acrobat Pro

About Acrobat Standard

About Acrobat Reader

About Adobe Reader

(There is no "Reader Pro", it's one or the other)

[michaelh46401563]

Thanks! Absolutely correct. I had downloaded the wrong version when I setup my new computer several months ago. Never noticed until now.

Thanks again!