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mikep28140594
Participant
February 12, 2016
Question

I want to install adobe acrobat XI Pro and it keeps telling me that my cloud subscription needs to be renewed

  • February 12, 2016
  • 2 replies
  • 406 views

I had a cloud subscription and it expired. I don't want to renew it right now.  But I do want to install my paid version of Adobe Acrobat XI Pro.  what do I do?

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2 replies

Sheena Kaul
Legend
February 16, 2016
AkanchhaS8194121
Legend
February 12, 2016

Hi,

Acrobat that you have been using was creative cloud version, as subscription has expired so its stopped working.

do you have an option on acrobat to click on "license this software"?

If not, Kindly uninstall acrobat XI that you already have.

and re-download the Acrobat XI and enter the serial number for the license to activate it.

https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html 


Let us know if this will help