Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I want to install adobe acrobat XI Pro and it keeps telling me that my cloud subscription needs to be renewed

New Here ,
Feb 12, 2016 Feb 12, 2016

I had a cloud subscription and it expired. I don't want to renew it right now.  But I do want to install my paid version of Adobe Acrobat XI Pro.  what do I do?

TOPICS
Acrobat SDK and JavaScript
378
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 12, 2016 Feb 12, 2016

Hi,

Acrobat that you have been using was creative cloud version, as subscription has expired so its stopped working.

do you have an option on acrobat to click on "license this software"?

If not, Kindly uninstall acrobat XI that you already have.

and re-download the Acrobat XI and enter the serial number for the license to activate it.

https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html 


Let us know if this will help

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 16, 2016 Feb 16, 2016
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines