cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0
Upvote

Install error-Acrobat Pro DC Subscription

stoneh53
New Here ,
Feb 18, 2016 Feb 18, 2016

Installing Acrobat Pro DC.  Get to 76% and get "Error Encountered" below:

But...there are no open applications at the time.

TOPICS
Acrobat SDK and JavaScript
558
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

kglad Community Expert
Community Expert , Feb 18, 2016 Feb 18, 2016

uninstall all acrobat and reader versions that might be installed.

clean your computer per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer and use the cc desktop app to install your acrobat pro dc, https://creative.adobe.com/products/creative-cloud

Translate
replies 3 Replies 3
latest latest Jump to latest reply
kglad Community Expert
Community Expert ,
Feb 18, 2016 Feb 18, 2016

uninstall all acrobat and reader versions that might be installed.

clean your computer per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer and use the cc desktop app to install your acrobat pro dc, https://creative.adobe.com/products/creative-cloud

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
stoneh53
New Here ,
Feb 18, 2016 Feb 18, 2016

Thanks!! BIG help...all done!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
kglad Community Expert
Community Expert ,
Feb 18, 2016 Feb 18, 2016
LATEST
In Response To stoneh53

you're welcome.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices