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dougm44283353
Participant
March 26, 2016
Answered

Installation stops and "Newer version already installed" appears, although I have NO version on my computer.

  • March 26, 2016
  • 1 reply
  • 566 views

That's it. I uninstalled an older version because of a "Core" matter which blocked the version from working. I uninstalled that version, but every time I try to install Adobe Acrobat now, I get the same message--a newer version is already installed. Wrong. There is no such thing.

This topic has been closed for replies.
Correct answer YatharthS

Hi dougm44283353,

Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat.

Then after removing the program, reinstall the version of the software you like to install on your system

If any issue persist , please check with the different user account.

Regards,

Yatharth

1 reply

Y
YatharthSCorrect answer
Participating Frequently
March 27, 2016

Hi dougm44283353,

Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat.

Then after removing the program, reinstall the version of the software you like to install on your system

If any issue persist , please check with the different user account.

Regards,

Yatharth

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