Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

installing Acrobat Pro 9

New Here ,
Jun 15, 2016 Jun 15, 2016

Installation stalls prior to entering serial #...I've used our disk and downloaded an installer from the adobe site, with no luck.  Thoughts?

TOPICS
Acrobat SDK and JavaScript
438
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 15, 2016 Jun 15, 2016

Hi davidh86758724,

Please use Acrobat cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Please try to reinstall Acrobat.

Or try to repair the licensing file.

Adobe - Adobe Licensing Repair Tool

and than install the Software.

Let us know if that helps.

Translate
Adobe Employee ,
Jun 15, 2016 Jun 15, 2016

Hi davidh86758724,

Please use Acrobat cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Please try to reinstall Acrobat.

Or try to repair the licensing file.

Adobe - Adobe Licensing Repair Tool

and than install the Software.

Let us know if that helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 15, 2016 Jun 15, 2016
LATEST

What OS does the computer have? Acrobat 9 is an old version and not compatible with the current operating systems.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines