Is there a fix for Adobe Acrobat XI Pro for a problem that causes the program to abruptly close after following opening on a Mac using OS X El Capitan?

[jerryh40062510]

Is there a fix for Adobe Acrobat XI Pro for a problem that causes the program to abruptly close after following opening on a Mac using OS X El Capitan?

[YatharthS]

Hi jerryh40062510

Please provide the application & OS version installed on your systems.

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Try launching Acrobat holding 'Shift' key .

Also refer to this article :- Troubleshoot Mac OS 10.x system errors, freezes | Adobe software

Let me know how it goes.

Regards,

Yatharth

[jerryh40062510]

OS X El Capitan Version 10.11.5.

[YatharthS]

Hi ,

Have you tried the steps suggested in the Kb article shared in  the above post.

Regards,

Yatharth

[jerryh40062510 · Accepted solution]

I couldn’t figure out how to find the files you mentioned. However, today I received an automatic update. When I installed it, it fixed the problem. Thank you.