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Majority of tools are greyed out.

Community Beginner ,
Jan 20, 2016 Jan 20, 2016

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I have Adobe Acrobat XI Pro. It was working fine yesterday, but when i opened the document today, many of the tools I needed were greyed out, like in the picture provided. I have no idea what caused this, and I am unable to do any work on the document. Thanks in advance for your help!

Adobe.png

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Acrobat SDK and JavaScript

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Community Expert ,
Jan 20, 2016 Jan 20, 2016

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Did you digitally sign or certify the file?

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LEGEND ,
Jan 20, 2016 Jan 20, 2016

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If not, perhaps you could post a screen shot of the File > Properties -- Security dialog.

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Community Beginner ,
Jan 20, 2016 Jan 20, 2016

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Aha! I think you're on to something, it says changing the document is not allowed.,

Adobe2.png

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Community Beginner ,
Jan 20, 2016 Jan 20, 2016

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I did not, but there is a chance that one of the files I inserted could have had a signature. How would I know if there was one?

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Community Expert ,
Jan 20, 2016 Jan 20, 2016

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It shouldn't be possible to do that.

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Community Beginner ,
Jan 20, 2016 Jan 20, 2016

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Ok, so I don't have to worry about that. What do you make of the screenshot?

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Community Expert ,
Jan 21, 2016 Jan 21, 2016

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It suggests to me that the file is signed, or something similar. Hard to say without seeing the actual file.

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