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fleurforever
Participant
May 13, 2016
Question

my acrobat 10 pro not on my adobe account; need to reinstall asap

  • May 13, 2016
  • 2 replies
  • 441 views

I kept getting a message about ICC distiller profiles or something and reinstalling acrobat - so I uninstalled on my desktop but now can't find the serial no.  I have the program on my laptop. What can I do to reinstall on my desktop?

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2 replies

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
May 19, 2016

Moving to Installing, Updating, & Subscribing to Acrobat​

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
May 13, 2016

Hi fleurforever

You can verify your serial number from this link : Find your Adobe product serial number quickly

Also you can install acrobat X pro from this link :Download Pro or Standard versions of Acrobat DC, XI, or X 

Also please let us know the OS version on your system ?

And please share the exact message which you get .

Regards

Sarojini

F
fleurforeverAuthor
Participant
May 13, 2016

Sarojini - am running win 7 xp on both machines

How do I get acrobat 10 pro back on my desktop - all I can see is that I

installed it on 1/20/2014 (and also logged into the adobe site that day) -

it does not show in my adobe account. I am going to go back and check my

credit cards statements and confirm the transaction that I know exists but

then I expect someone from ADOBE to help me!

I've already missed out on my cs6 update due to poor communication/customer

service and now this!

On Thu, May 12, 2016 at 6:17 PM Sarojini.Nagar <forums_noreply@adobe.com>

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