my serial no. is not valid when download

[elainec8193012]

please help

why my serial no. is not valid when download?

[YatharthS]

Hi elainec8193012

Please provide the the application version you are trying to activate on your system.

Are you trying to activate this product for the first time.

You may also refer to this article :- Error: "The serial number is not valid for this product" | Adobe Creative Suite

Let me know how it goes.

Regards,

Yatharth