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New Acrobat.acroPDDoc at a VBA Excel not working anymore!

New Here ,
Jun 27, 2023 Jun 27, 2023

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Recently Acrobat Reader was updated to 2023 ver automatically. However, this change causes trouble for "New Acrobat.acroPDDoc" at a VBA Excel module which is intended to open a PDF file and print selected pages. Before that, there are Acrobat Reader X and Acrobat Pro Xi installed under Windows 10 (64); everything worked well. The key reference Adobe Acrobat 10.0 Type Library is still there. Can anyone help? The error messages are "Run-time error '-2146959355 (80080005)'" and "No such interface supported".

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Acrobat SDK and JavaScript

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Community Expert ,
Jun 27, 2023 Jun 27, 2023

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Have you a installation of Adobe Acrobat?

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New Here ,
Jun 28, 2023 Jun 28, 2023

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I used have Adobe Acrobat Reader 10 and Adobe Acrobat Pro 11 installed  both; however, after the Reader was updated to the newest Arobat Reader version (2023), the problem occurred.  

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LEGEND ,
Jun 28, 2023 Jun 28, 2023

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1. Acrobat Reader does NOT provide Acrobat.acropPDDoc.

2. Your copy of Acrobat Pro XI was providing this interface.

3. Adobe do not support having both Acrobat and Reader installed from different versons.

4. Recent versions of Acrobat will uninstall Reader in any case.

You need an installed copy of paid-for Acrobat. You could subscript to Acrobat, or you could uninstall Acrobat and Reader, and just maybe you will be able to reinstall your Acrobat Pro XI.

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New Here ,
Jun 28, 2023 Jun 28, 2023

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Now I have removed the newest Acrobat Reader (2023 ver) and reinstallled the Acrobat Pro Xi. Everything is back to normal. "New Acrobat.acroPDDoc" starts to work normally. So I will just leave the system this way and will never be lured to install the Acrobat Reader. 

 

Thanks!

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