New Acrobat experience still crashing 3rd party plug ins

Report · Nov 20, 2023

I am talking about New Acrobat as described here:

https://helpx.adobe.com/ca/acrobat/using/new-acrobat-experience.html

In a prior version of that page, there was a note about it not supporting 3rd party plug-ins. It wasn't very polite about that either; it just crashed with the plug-in installed but didn't if it was removed. It also runs fine with the plug-in in the regular mode.

The current version of the above linked page describing the new look doesn't mention the lack of 3rd part plug-ins. It was very prominently mentioned before and has now been removed, so my assumption was/is that they think it is fixed.

What makes this especially bad is that when you get an update including it, it is enabled by default, so all users get the crash.

I am now wondering if this was addressed and there is something I need to change in my plug-in the support the new look.

Report · Nov 21, 2023

Nor does the new Acrobat support JavaScripts plug-ins and Actions, or the "First page, last page, previous view, next view" tools.

Adobe takes us for beta-testers.
See: https://community.adobe.com/t5/acrobat-discussions/crazy-and-brutal-update-bis/m-p/14248473

Report · Nov 22, 2023

It support plug-ins.

Report · Nov 22, 2023

I wrote "JavaScripts plug-ins" not "plug-ins".

Report · Nov 22, 2023

The question was about plugins, not JavaScript.

Report · Nov 22, 2023

That's why I pointed out that it doesn't support JavaScript plug-ins and Actions either.
Thank you for your help.

Report · Nov 22, 2023

I probably should have added that I am talking about a C++ SDK created plug-in that works fine with the new look disabled and crashes when it is enabled. And in a prior version of the Adobe web page about the new look, they explicitly stated that it did not suport third party plug-ins. They have recently removed that warning from that page, so I was hoping it would now work. It doesn't.

I posted here in hopes that someone knows what I might be able to do to my plug-in so that it behaves the same as the Adobe supplied plug-ins, which do work. Every one of them have somewhat new versions, with many of them updated earlier this month. None are older than July.

Report · Nov 22, 2023

In my mind, they could do two simple changes to make it a lot less of an issue - don't default to the new look after updating and change the menu item to enable it to have (Beta) at the end.