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Community Manager
May 4, 2016

Hi laurela70185521

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Please refer to this article :- Can't open Adobe Acrobat or Reader PDF

Let me know if it helps.

Regards,

Yatharth