• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Locked

PDDocOpen() API throws exception "Bad Parameter" with Acrobat Reader DC 2019 latest patch 2019.010.20064

New Here ,
Jan 10, 2019 Jan 10, 2019

Copy link to clipboard

Copied

Hi,

We encrypt PDF files using custom security handler. One of our customer is unable to open the encrypted PDF file with Acrobat Reader DC 2019 latest patch 2019.010.20064. If customer downgrade to previous patch 2019.008.20071, everything just works fine.

PDDocOpen() API throws this exception "Bad Parameter" - error code 1073741827 = 0x40000003 = genErrBadParm.

Our customer security handler is written in C++.

The issue only occurs at customer location and we are unable to reproduce locally. Looking forward to hear from experts.

Thanks,

Sameer

TOPICS
Acrobat SDK and JavaScript

Views

551

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019

Duplicate Post.

Already answered here: Strange error when try to open secured doc using PDDocOpen

Likes

Translate

Translate
Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

Copy link to clipboard

Copied

LATEST

Duplicate Post.

Already answered here: Strange error when try to open secured doc using PDDocOpen

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines