PDF Portfolio/Open Document - Adobe has stopped working

Report · Oct 26, 2016

I have recently been making PDF Portfolios but some of the documents within the portfolio need to be edited, however, whenever I click "Open Document" the program stops working and comes up with "Adobe Acrobat DC has stopped working". I don't have any other documents open either, as I have had issues with having to many pdf's open in the past. Is there a fix or work around for this? I don't want to have to recreate the portfolio every time I have to change a document.

Report · Oct 27, 2016

Hi Ginar75149857,

Could you please confirm which operating system you are using?

As a work around please go through the help doc and follow the steps mention in that and see if that helps you.

Adobe Flash Player needed for Adobe Acrobat and Adobe Acrobat Reader

Regards,

Akanchha

Report · Nov 01, 2016

I have updated my flash and activex as stated in your work around and it has not helped. I am currently on Windows 7.