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heikes72261434
heikes72261434
Participant
January 30, 2016
Question

Phishing attempts?

  • January 30, 2016
  • 2 replies
  • 480 views

Hi,

I just purchased Acrobat DC and received the mail afforming my purchase via Spam file. When opening it I was informed that several attempts at phishing data have been obeserved - that's why I'm seriously warned off installing Export PDF and reacting to the mail. Certainly, I wonder whether my credit card number and further details might have been phished. Is it better to cancel the purchase at once and freeze the card as well as the account. Is there any chance to check whether everything is allright with the purchase?

Thanks for any help! Kind regards

Heike

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
January 30, 2016

‌If you did actually get ExportPDF this sounds like a false positive. These are annoying. I tried toenail to let people know about an urgent problem and it was blocked as spam. Until I removed the word "urgent" from the subject. Never believe ANYTHING you receive uncritically.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 30, 2016

Hi heikes72261434,

Please login here Sign in - Adobe ID with your Adobe ID and Password to get the information of the products you have.

Let us know if you need any further help.

Regards,

Meenakshi

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