print to PDF with 11.0 fails with "invalid handle" from ALL applicaitons and "print test page"

[Guest]

Any help with this please, only solution I found in the forum was to change registry entry key for distiller from 11.0 to 10.0 ....

thanks

[Willi Adelberger]

Which OS?

Which applications?

[Guest]

1: Windows 10

2: ALL applications including print test page from Printer Properties

Thanks

[Willi Adelberger]

All application is the same like none informative useful input to answer. Name the application which you are using and versions.

[jane-e]

Print to PDF is usually the last resort for making a PDF. It is not the preferred method if another is available. As Willi said, list the applications.

[Guest]

As I said the problem is with ANY (repeat ***ANY **) application which you can print from i.e. nothing prints to Adobe PDF:

- Pick any application (say Adobe Acrobat for example)

- open any document

- select print

- choose "Adobe PDF" from the list of installed printers

- hit print

- silently refuses to print

Even if you go to Control Panel -> Printers -> Printer Properties and select Adobe PDF and then select "Print Test Page" it refuses to print but at least this time it gives you the error message "Invalid Handle"

In other words the application I am printing from is irrelevant: the problem is with the Adobe PDF print driver!

As an aside the problem (which was in the print driver) has been fixed!

As another question:

@jane-e said: "Print to PDF is usually the last resort for making a PDF. It is not the preferred method if another is available. As Willi said, list the applications."

How are you supposed to create PDFs from applications such as word processor documents if not for Print to PDF???

[jane-e]

Print to PDF was correct 20 years ago, but it no longer is. Now you should do it from within the software if possible.

In Word, Excel, and PP (2007 and later) there is an Acrobat tab if Acrobat is installed. First click Preferences, because Acrobat and Office are both looking there. Then click Create PDF to generate the PDF.

~ Jane

[jane-e]

Willi was asking for a list of the applications so he could give you more explicit directions. It varies if you are creating a PDF from Word or InDesign or Photoshop or Illustrator. He wanted to give you the best answer for your specific circumstances.

[Willi Adelberger]

Many applications have:

• PDF Maker like Word, Excel, PowerPoint, etc.
• Export as PDF like InDesign or FrameMaker
• Save as PDF like Photoshop or Illustrator or Acrobat Pro itself.

If such an application has this way, you should use this way.

If you have Windows 10 you need Adobe Acrobat DC, as XI or older is not completely supported to print as PDF.

[MMathis]

I am having the same issue.  You said it was the print driver?  How did you fix?

[EOSCTAdmin]

I use Windows 10, with Acrobat XI Pro.

Had this same issue, couldn't use the right-click Convert to PDF feature with anything microsoft related, it would throw an error about security level being set to high.

 

Also when trying to print to PDF using Adobe PDF, I'd get errors saying "The handle is invalid"

Here's what fix actually worked:

In settings under Windows "Turn Windows features on or off" to remove the "Microsoft Print to PDF", then rebooted. Went back in and added the Microsoft Print to PDF back in, and then under device settings, set it as default printer. Then uninstalled Adobe PDF. 

This was a good workaround for creating PDFs, but for good measure, I did a "repair Acrobat XI Pro Installation" 

I rebooted once again when prompted after installation was complete.

Result is, Adobe PDF has been reinstalled successfully, and all previous errors are gone. 

Test Page prints for AdobePDF properly.  

[jeanric_2119]

I did the opposite and it worked:

In settings under Windows "Turn Windows features on or off" I added "Microsoft Print to PDF"

I can now print to this printer without an issue.