Printer settings colour greyed out as well as advanced settings how do I get them back so i can change printer settings

[computer dinosaur]

I cannot print PDF document in colour greyscale box is ticked and greyed out so I cannot change it. Advised to go to advanced settings but colour management is also greyed out on this. There is nothing wrong with printer

[Doug Hanna · Accepted solution]

Dino,

Please check that the printer is actually functional.  If everything is grayed out it generally means that the OS considers the printer off-line or unavailable.  Regardless of Windows or Mac, Google is going to be your best bet to help determine that the printer is on-line and functional (test page).  Please start there.. Thanks.

Doug

[computer dinosaur]

Thanks but printer is fine only happens when printing certain PDF files- Abobe acrobat