Problem installing Adobe DC after trial version

[sarahp96075866]

A few months ago, before my company got my licence, I used the trial version of Adobe DC. In the mean while I got my company licence and the trial has expired. After updating and even reinstalling, I still got the expired message and if I want to use the tools I got the message that I have to buy the program.

The helpdesk of my company already renewed my licence, but without succes, so they told me to contact adobe directly.

[try67]

Are you logged-in to the account under which you made the subscription?

[sarahp96075866]

Yes I am.

In the meanwhile I had a collaborator from Adobe ont the phone and the problem is solved!