Relative links to other PDFs will work on a PC but not on a Macbook

[Leroy237256566v7j]

I provide legal support to various lawyers. Part of that involves assembling documents (such as submissions, and briefs) that link to paginated bundles of electronic documents which are mostly in PDF format. I have no issue with assembling these and creating the pinpoint links to specific pages in specific PDFs on a PC. However I keep running in to the issue of when Mac users try to use the links they dont work. 

The Courts have a specific format for the electronic bundles we make. Basically all the supporting docs are paginated, named by their starting page number and sit in a folder. The submissions and briefs sit in this folder as well. 

I have used the Evermap plug in for Adobe to create relative links using a spreadsheet. Evermap uses this format "File://filename.pdf" or "File://Subfolder/filename.pdf" to make the relative links. However these links dont work when the files are copied to a Mac. But even when I manually create the links using the standards Adobe tools, they wont work when the files are used on a mac.

How do I get them to work on a Mac?

[Test Screen Name · Accepted solution]

You say "on a Macbook" but what matters is the software being used. There are many different ways to view PDFs on a computer. Some will work well, some won't. So - exactly what software is being used on the Mac, what version of the software and what version of macOS.

[Leroy237256566v7j]

Hi you are correct. I originally thought this was a Mac issue as I am aware that relative links dont work on iPad. I have since realised that the Mac was opening the PDFs using the Preview app by default. Once I forced it to use Acrobat, the links then worked.

[l30n4rd0_3664550]

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