Sticky note appearing as icon only. Text not viewable

[Jay71au]

I have Acrobat DC 2015.016.20041 and all comments have become not selectable and don't display the text. If I insert a new sticky note it shows the details but all old ones are not viewable.

Top Sticky note is the new one but all others don't show. Image 1 below.

A friend opened the document in another program (not Adobe) and they can see the comments. Image 2 below.

[Adorobat · Accepted solution]

Hi jay71au ,

Try to download the latest update for Acrobat DC from here -  Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update .

After downloading the update, kindly restart the computer and then open the document in Acrobat .

Let us know if it worked.

Thanks!

Shivam

[kirstenc95422412]

This answer does not help me. I have the online version. It should update automatically.

[Adorobat]

Hi Kirstenc,

Could you please confirm the version of Acrobat you have on the machine?

You can refer to this link on how to check the version: Identify the product and its version for Acrobat and Reader DC

-Shivam