still get an error 130:11 trying to launch adobe arcobat X pro

Question

Hello, i am reposting my problem because i dont seem to get any help and i am starting to become desperate

here's my problem:

I had a adobe CC suite for a year but now reverted to adobe mastercollection CS6,

installed the mastercollection, everything worked accept acrobat X pro. It keeps giving me a 130:11 error.

It seems the distiller is working just can not use acrobat pro!

I chatted with the helpdesk for hours and went to the forums

this is what i already did:

-deactivated, deinstalled CS6, downloaded mastercollection CS6 from the adobe site and reinstalled it (2x), still the same problem

-downloaded programmanager 10.0 and updated it, still the same problem

- deinstalled adobe creative cloud and reinstalled CS6, still the same problem

- deactivated programs, restarted them and reactivated them, all programs worked but X pro still gave 130:11 error

- i used adobe erase to erase all the programs af adobe, then reinstalled CS6, still the same problem.

I am really getting frustrated, i need adobe X pro to be able to work, till now i downloaded a adobe CC trial but trial period is already finished.

hope you can help!

would creating a new adobeID and installing with that ID help?

P.S.

Kglad posted this reply: Adobe Acrobat X closes after launch for Creative Cloud subscribers

i tried that (did already do that a couple of times) and it DID NOT MAKE A DIFFERENCE!

hope to get some help on this

Martijn

AadeshSingh · Accepted Answer

Hi martijnd68700671​, Please make sure you don't have any previous version of Acrobat installed on the system. Also, try out the solutions mentioned for error 130:10 in the below KB doc.:Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM​.Let us know how it goes. Regards,Aadesh

happytadpole · Answer

Here's my fix for anyone who comes to this page though a Google search.

My situation was almost identical and all the solutions suggested online didn't work. Adobe also spent 90 minutes failing to fix my computer via remote support, so I'm not sure even they know what causes this in every case.

1. Save your Adobe installation packages to a safe place on an external disk.

2. Back up your computer blah blah.

3. Napalm every single trace of Adobe on your computer:

a) Uninstall everything. Adobe will try to stop you uninstalling the Creative Cloud application, so do this:

Uninstall the Adobe Creative Cloud desktop application

b) Do a CTRL-ALT-DEL and disable/kill any Adobe processes.

c) Delete all Adobe folders in the Program Files folders etc. Just search your computer for anything Adobe.

d) Run CCleaner on the registry to delete any Adobe crap from there.

4.Restart.

5. Reinstall just Acrobat Pro from your installer package. You'll be prompted to register/enter your serial number etc.

6. Hopefully it will now work and you can now reinstall other CS6 apps.

7. Join a class action to sue Adobe for issuing software that behaves like a virus.

PS Initially i was blocked from even starting any CS6 application, being prompted by Creative Cloud to 'renew' my licence. I had to set up an alternative adobe account just to get to the stage where I could re-enter my serial number. But then I was still getting the 130:11 error with Acrobat Pro.

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