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Still having problems with the option Ask for scanning additional pages. Todays update of Acrobat pro DC did not solve the problem I have under MacOs Sierra to choose the option Ask for scanning additional pages.

New Here ,
Oct 12, 2016 Oct 12, 2016

After todays update of Acrobat Pro DC for Mac I still face the problem that it is impossible to choose the option "Ask for scanning additional pages". So I can´t scan more than one single page in the program. Hope Adobe can do something about it soon.

Lars Andræ

Lund, Sweden

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Acrobat SDK and JavaScript
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Adobe Employee ,
Oct 12, 2016 Oct 12, 2016

Can you please verify the Acrobat build number you have. It should be 2015.020.20039. "Prompt for more pages"must be enable in this build.

Please share the Acrobat version you are using.

Thanks.

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New Here ,
Oct 12, 2016 Oct 12, 2016

What i s build number and where do I find it. My serial number is [serial number removed by moderator - DO NOT post your serial number in public forums]

Lars

[personal information removed by moderator - see this about email signatures]

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Adobe Employee ,
Oct 12, 2016 Oct 12, 2016

Launch Acrobat and go to Acrobat Pro> About Adobe Acrobat Pro DC. Version number will be mentioned there.

Please never share your serial number on public forums as its your personal information and can be misused.

Thanks.

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New Here ,
Oct 12, 2016 Oct 12, 2016

OK, I have copied it below for you

Architecture: x86_64

Build: 15.6.30243.203728

AGM: 4.30.66

CoolType: 5.14.5

JP2K: 1.2.2.37137

Lars

Från: Lovekesh Garg <forums_noreply@adobe.com>

Svara till: <jive-323132532-1ya52-2-5e8m3@adobe-v8.hosted.jivesoftware.com>

Datum: onsdag 12 oktober 2016 15:53

Till: Lars Andræ <lars.andrae@telia.com>

Ämne: Still having problems with the option Ask for scanning additional pages. Todays update of Acrobat pro DC did not solve the problem I have under MacOs Sierra to choose the option Ask for scanning additional pages.

Still having problems with the option Ask for scanning additional pages. Todays update of Acrobat pro DC did not solve the problem I have under MacOs Sierra to choose the option Ask for scanning additional pages.

created by Lovekesh Garg in Scanning & OCR - View the full discussion Launch Acrobat and go to Acrobat Pro> About Adobe Acrobat Pro DC. Version number will be mentioned there. Please never share your serial number on public forums as its your personal information and can be misused. Thanks.

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New Here ,
Oct 12, 2016 Oct 12, 2016

So how do I get the build nummer?

The build number I have is

Architecture: x86_64

Build: 15.6.30243.203728

AGM: 4.30.66

CoolType: 5.14.5

JP2K: 1.2.2.37137

Lars

Lars Andræ

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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016
LATEST

Sorry for the issue you are facing. You have Classic version of Acrobat DC. Currently this issue is resolved in Acrobat DC continuous.

We will update you once this is fixed in Classic as well.

Thanks.

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