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3

Submit Button Issues

Engaged ,
Jun 12, 2023 Jun 12, 2023

 

Hello,

I posted on Acrobat forum. But it may be better here.

 

I created a PDF form using InDesign with a submit button. 

The button doesn't work when uploaded onto the website. Link is below.

 https://madinaacademy.org.uk/images/downloads/document1.pdf

 

Also, when the form is downloaded, the submit button disappears. If you hover over the area where the button is, the pointer changes to a hand but still the button doesn't work. 

 

See image below.

Screenshot 2023-06-12 at 10.13.43.pngScreenshot 2023-06-12 at 10.18.09.png

TOPICS
Acrobat SDK and JavaScript , Mac , Windows
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Community Expert ,
Jun 12, 2023 Jun 12, 2023

The button is visible in Adobe Acrobat:

Bild9.jpg

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Engaged ,
Jun 12, 2023 Jun 12, 2023

ok. so you downloaded the pdf?

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

Yes 

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Engaged ,
Jun 13, 2023 Jun 13, 2023

If you type something in while the pdf is in browser. Then click submit. Then you download the form. The buttons disappear.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

I see the buttons.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

Works fine for me, too. How did you download it, exactly? Did you open it in the browser and then selected Save As? If so, you probably used the browser's internal PDF plugin, which are usually sub-par, especially when it comes to form fields. Instead, you should download the file directly to your computer, and then open it in Acrobat or Reader.

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Engaged ,
Jun 13, 2023 Jun 13, 2023

If i type in a field, click submit button  - all done in the safari browser. The submit button doesn't work.

 

Then i decide to download the pdf. If i now open in Acrobat, the buttons disappear.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023
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Don't open the file in Safari.

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