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Suite Product Activation Needed (Acrobat 9 pro from CS4 on windows 10 pro)

Forum|Forum|9 years ago
September 9, 2016
1 reply
3648 views

When I try to use Acrobat 9 Pro, I get an error message and cannot procede. "Suite Product Activation Needed Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)." Opening Photoshop CS4 does not help as mentioned it should. The only temporary solution is to uninstall all of CS4 and reinstall using my license. Is there a known solution? The previous answer was to buy a new version of Acrobat.

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Correct answer kglad

open ps cs4>click help>activate.

Community Expert

Correct answer

Community Expert

open ps cs4>click help>activate.

Participating Frequently

I have the same error message, but when I go to activate my shows already activated

Community Expert

Community Expert

Nope, I have only ever had cs4

uninstall everything cs4 after securing your cs4 serial number

uninstall your acrobat if it's still installed after securing its serial number, in case it's different

look at your programs x86/adobe and programs/adobe subfolders to see if there's anything that's not cs4.

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

reinstall your suite and acrobat using your installation files and activat using your serial number.