This feature is not included in your current acrobat license

[coach_23]

I have Adobe Acrobat Pro DC 2015.006.30033 and have been getting this message when trying to edit existing PDF documents: "this feature is not included in your current acrobat license".  I have run a repair with no success, removed and reinstalled the product with the same results.  Adobe Reader is not installed on this computer and documents are opening up in Acrobat not the browser.  Does anyone have a solution to this?

Thanks!

[Karl Heinz Kremer]

If uninstalling alone did not get rid of this problem, I would run Adobe's "Cleaner" tool after uninstalling. A normal uninstall operation always leaves some stuff behind, this tool will remove anything that is related to Adobe Acrobat or the free Reader:

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Unfortunately, the Cleaner tool is only available for Windows. 

[coach_23]

I just ran the cleaner tool and reinstalled, but still have the same issue.

[Karl Heinz Kremer]

I assume at this point only Adobe's support can help with licensing issues: http://helpx.adobe.com/contact.html (don't use any of the "Forum" options, otherwise you will end up here again)

[RO O]

I am having a very similar issue to coach 23 it.  I bought the software.  Downloaded it.  Installed it on a brand new PC.

But I can't edit PDFs or export data from them into Excel.  I've tried EVERYTHING on the troubleshooting page.  Nothing works.  The link you provide above puts me back in that section.  There is no phone support or chat for Acrobat Standard DC.  Other suggestions???

I am planning on calling the credit card company to reverse the charges and reporting them to State Attorney General.  This is ridiculous.

[Karl Heinz Kremer]

You should be able to get support (via chat or phone) for Acrobat Standard. The web page actually never asks for Standard vs. Pro. All you need to do is answer a few questions until you get to a page that shows a "Still need help?" at the bottom:

Once you click on that, you should see the different support options:

What exactly happens when you try to edit a PDF file? Does that happen with all files, or just some documents?