Skip to main content
laurab2643694
laurab2643694
Participant
July 5, 2016
Question

Unable to print to a PDF

  • July 5, 2016
  • 1 reply
  • 2692 views

I've gone around and around with support and the forms and I am still unable to print a document to PDF.

Windows 8.1

Adobe Acrobat XI Pro

I have ABS PDF Driver v400 as a printer option, but it does not work. 

I have tried all of the Adobe PDF Converters when Adding a Printer.

I get this error -

I have been able to print to a PDF for a long time, but I had to re-install Adobe.  Since then I've had issues.

This topic has been closed for replies.

1 reply

Y
Community Manager
YatharthSCommunity Manager
Community Manager
July 6, 2016

Hi laurab2643694 ,

Please provide the exact version of application installed on your system .Also check if there is any update available for the installation for it (Help > Check for Updates).

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Refer to this article for this messageOn Windows7x64, I receive "unable to find a core driver package - Microsoft Community  :-

If you are getting any issue while the printing the files from the application then refer to this article :- Troubleshoot PDF printing in Adobe Acrobat and Reader​

Let me know how it goes.

Regards,

Yatharth 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices