Skip to main content
Participant
October 22, 2016
Answered

Uninstall Acrobat without losing the product license

  • October 22, 2016
  • 1 reply
  • 337 views

After upgrading a laptop from Win7 to Win10, each time I open Acrobat I get "Licensing for this product has stopped working.  You must uninstall and the reinstall....)  I no longer have the original CDs (too many years).  Is there a way to extract the license number before uninstalling so I can reuse it when reinstalling?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 22, 2016