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marct27240016
marct27240016
Participating Frequently
June 28, 2016
Question

Want to use Acrobat XI pro and PHotoshp CS

  • June 28, 2016
  • 2 replies
  • 484 views

Hello

We needed the acrobat pro to make PDF documents. I temporarily installed acrobat DC subscription because   Acrobat Pro XI was in the mail.

Then when the Acrobat PRo XI came I canceled my subscription to Acrobat DC because - Hey  I now owed the program.  I did not have to give adobe 15 a month any more. 

But then yesterday I tried to make a PDF document with word and I got this message that I could not use acrobat DC because I cancelled my subscription.  I tried to uninstall DC and install acrobat pro xi again and the folder where it is supposed to install suddenly did not have permissions for this.  I then tried to change the permissions and I got an error that I could not change the permissions.

I was forced to buy the subscription for acrobat DC again.

THEN... I had photoshop cs on my windows 7 computer and after I purchaced the subscription to acobat dc Photoshop CS began to leave its menus in front of Outlook and when I went to save a document it went behind the photoshop document.  

So I ended up buying the photographers pack and got PHotshop 2015.  

I then reinstalled my OS and the same thing again happened. with Photoshop cs being dysfunctional after the install of acrobat DC subscription.

When my subscriptions are up I should be able to install acrobat PRO xi and Photoshop CS and they should all work. But I will probably have to go back to a different install of my os......    I think the Adobe installer has bugs in it that are not compatible with older versions of its software.    Perhaps it was not adobe installer maybe it was a windows Update that I need to undo ?

Anyone know anything about any of this ?

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
June 29, 2016

Happily it doesn't reach through the network. Note that a full Creative Cloud subscription will include Photoshop and Acrobat as well as many other things. I point this out in case it is a more cost effective route.

T
Test Screen Name
Legend
June 28, 2016

There seems to be a bug of some kind in that you cannot mix old permanent licenses with new CC licenses. Photoshop CS is something different. You can never, ever, install that again. Activation has been switched off. A free CS2 replacement may be available.

marct27240016
marct27240016Author
Participating Frequently
June 29, 2016

I can still use the old if I go to the old install of my os.  Now that I know I cant use old with the new, I will use the new software all together on my windows 10 computer.  And not mix them.    Our little business can not afford to do this right now.   We want things the same.

Will this bug effect other computers on the same network (computes that share hard drives through a router ?)   I mean if I use subscription software on my windows 10 computer along with old software on my windows 7 that are hooked to the same network - will that cause problems with the software on the windows 7 computer. ?

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