Why can't I deactivate Acrobat X Professional?

[gretchenm13627931]

My installation of Adobe Acrobat X Pro was bought as a (2) license pack. My Acrobat X standard had 'deactivate' in the help menu but this X Pro (2) pack does not. How do I migrate the license?

[Jeffrey_A_Wright]

Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.

[Sarojini_Nagar]

Hi Gretchen Maia,

Please let me know the OS version on your system ?

Also please refer this link : Troubleshoot Adobe activation and deactivation issues and error messages

Let me know if this helps.

Regards

Sarojini