WHY CAN'T I PRINT IN COLOR IN ACROBAT DC? IT WONT PRINT THE COUPONS I NEED IN COLOR ON ANY SITE THAT REQUIRES ACROBAT DC TO PRINT THEIR COUPONS, SUCH AS SMARTSOURCE.COM.

[LB1000]

WHY CANT I PRINT IN COLOR IN ACROBAT DC?  I CAN'T PRINT THE COUPONS I NEED IN COLOR (BLACK AND WHITE ONLY)  ON ANY SITE THAT REQUIRES ACROBAT DC TO PRINT THEIR COUPONS, SUCH AS SMARTSOURCE.COM. THX FOR ANY HELP.

[Guest]

Hi ,

What OS do you work on?

Please refer the following links and see if that helps to fix the issue.

https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

Advanced PDF print settings, Adobe Acrobat

Regards

Sukrit Dhingra

[LB1000]

I USE IE & HAVE WINDOWS 10. DID ADOBE TROUBLESHOOTING  6 TIMES & THERE IS NOTHING THAT I CAN FIND THAT ANSWERS MY QUESTION,  WHY DOES ADOBE ACROBAT DC PRINT IN BLACK & WHITE ONLY?  MY PRINTER SETTINGS ARE CORRECT & IS SET TO PRINT IN COLOR.  ALL OTHER ITEMS PRINT IN COLOR NO ISSUE. ONLY ITEMS THAT REQUIRE YOU TO USE ADOBE ACROBAT DC PRINT IN B&W ONLY.  SMARTSOURCE.COM & SOME OTHER SITES  REQUIRES ADOBE ACROBAT DC  TO PRINT THEIR COUPONS. I NOW SEE OTHERS HAVING THE SAME ISSUE  AS ME. I ALSO HAVE CONTACTED SMARTSOURCE & HAVE YET TO GET A REPLY FROM THEM.   SEVERAL OTHER SITES THAT REQUIRE  ADOBE ACROBAT TO PRINT THEIR COUPONS DID REPLY BUT TOLD ME TO CONTACT ADOBE WHICH PUTS ME BACK TO SQUARE ONE. THX  FOR ANY HELP, LB

[Guest · Accepted solution]

HI ,

I am sorry that you are still experiencing the issue.

Please check if the option "print in grayscale is unchecked".

Also launch the print dialog box and under properties>paper/quality>check mark the option color and click OK to save changes and then try to print.

Regards

Sukrit Dhingra

[LB1000]

THX, THAT FINALLY WORKED.  HAD A HARD TIME GETTING TO THE DIALOG BOX BUT ONCE I DID YOUR INSTRUCTIONS WORKED. THX FOR THE HELP , LB

[Guest]

Hi ,

Glad that it is fixed.

Regards

Sukrit Dhingra

[carolynm18976663]

Hi, I am having a similar issue (printing PDFs in Acrobat Reder DC and will not print in colour). When I click on the Properties menu it says that "The driver has detected that you have selected Black and White in the application." I cannot figure out how to get anything to print in colour. The above solutions have not solved the problem. Help, please!

[shannons2513046]

Some part of this voodoo fixed it for me.  I haven't done the necessary work to establish which step.  This is for Win10, but most of it should apply to Win7 as well if needs be.

1. Go to the printer in Printers & Devices.
2. Click on it and select "Manage".
3. Select Printer Preferences.
4. When prompted about "the driver has detected ..." check the box to not ask again, and uncheck the box to use Xerox Black & White Conversion.
5. Make sure that Xerox Black and White says "Off (use document color)" under the Printing Options tab.
6. On the image options tab, check and then uncheck the "Xerox Black and White" box under Color Correction
7. Go to the Advanced tab, fly out Preferences, and set Black and White Synchronization to be "Synchronize Application and Driver"

I really feel like I should go on about how you have to light black candles and sacrifice a chicken and say your name backwards 3 times, because that solution would make about as much sense to me, but .. this worked.  Maybe it'll work for y'all

[Malkah31417095j55x]

Hi I have followed the instructions but when I get to paper / quality there is no color option. 

[Lyndal33822515q6fc]

Since the latest Adobe update my settings seem to have been changed. I can no longer print colour PDFs from Adobe. Everything else I print is colour, it is only Adobe defaulting to Black and White. I have checked settings and the preview window shows the document in colour.

Just like the most recent post here, I too have followed the instructions but when I get to paper / quality there is no color option. 

Is this a glitch with the update?

Please help to restore colour printing. It is necessary for my design work.