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matthewy87950541
matthewy87950541
Participant
March 10, 2016
Question

Why do I keep getting interrupted by an Acrobat DC pop-up when working with a purchased version of Adobe Acrobat Pro?

  • March 10, 2016
  • 1 reply
  • 398 views

I am using a previously purchased version of Acrobat Pro XI. Every time I open a document and often when I am working in a document, I get an Adobe DC Pro pop-up that interrupts my work. How do I get this to stop - this is becoming unbearable as I work in the program often.

No matter how many times I click cancel, continue trial, close the pop-up, it comes back.

This topic has been closed for replies.

1 reply

Y
Community Manager
YatharthSCommunity Manager
Community Manager
March 12, 2016

Hi matthewy87950541 ,

Please try this step :-

Acrobat > Edit > Preferences > General > under messages from Adobe uncheck the option for 'Show me messages When I launch Adobe Acrobat '

Also on that prompting window if you are getting any option for 'License the Software' & follow on screen instruction for avoiding appearance of such messages .

Regards,

Yatharth 

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