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May 28, 2016
Question

Why not able to download the Free 30-day Acrobat Pro?

  • May 28, 2016
  • 1 reply
  • 540 views

Does anyone have experience with error messages when downloading the free 30-day Acrobat Pro? The download started as it should, but after 55% it stops with an error message (in Dutch):

"An error has occurred.

The Acrobat-installation program has discovered an unexpected error. Please try again. If the error remains, contact the support center of Adobe."

I tried a couple of times, restarted the Mac, closed the browser etc. but am out of options now.

Also tried to find the Support center, but this does not seem to exist....

I really hope someone here can help me.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 29, 2016

i don't think there are any more 30 day trials.  adobe's moved to 7day trials.

install the cc desktop app and use it to install your acrobat trial, https://creative.adobe.com/products/creative-cloud

June 2, 2016