Wrong fonts after conversion PDF to Word

[andrii_5314]

I am using the PDF Services SDK to convert PDF to Word, but I’ve run into an issue: after conversion, the fonts in the Word document are replaced with Trebuchet MS.

The original PDF uses the fonts Effra Light and Effra Medium. The environment where the conversion takes place already has these fonts installed.

Is there a way to ensure a correct conversion that preserves the original fonts?

Thanks!

[Bernd Alheit · Accepted solution]

Use this forum:

https://community.adobe.com/t5/acrobat-services-api/ct-p/ct-Document-Cloud-SDK?page=1&sort=latest_re...