Adobe fill and Sign: how to change add a signature

[#1]

Hi, im trying to sign a formulary i just created. Im trying to use a different signature from the ones i regulary use however i dont see the option anywhere. Neither in acrobat nor in Adobe fill and sign or Adobe Sign

Thanks

[#2]

Hi, im trying to sign a formulary i just created. Im trying to use a different signature from the ones i regulary use however i dont see the option anywhere. Neither in acrobat nor in Adobe fill and sign or Adobe Sign

Thanks

[#3 · Accepted solution]

Hi antonioa84467839 ,

Would like to inform that you may add new signature on a document using Fill & Sign option .

On clicking 'Sign' option it will show your previously used signatures, On clicking the '-' sign will bring the option for 'Add Signature'

using which you may place sew signature in the document.

Refer to this article :  Using Acrobat Reader DC Fill & Sign

Regards,

Yatharth

[#4]

Clicking on the '-' sign next to the previously used signatures does nothing. Right clicking does nothing. I cannot remove or edit my previously used signatures.

[#5]

I have this problem too! It just appeared a few days ago, and I've been driving myself nuts over it.

I tried repair installing, clean installing, installing a previous version, and no dice. It's bad enough that we can't save multiple signatures, but it is literally broken now that we can't even swap out signatures. Or, for that matter, if I make a typo for my signature, now I am stuck with it until the end of time

[#6]

So I've uninstalled Adobe Acrobat DC and then deleted all the Adobe\Acrobat related folders in my app_data folders.  (Local, LocalLow, Roaming)

This has the effect of allowing me to put in new signatures. However, the '-' button still doesn't work. So I can't remove my signatures again.

[#7]

I will check to see if I can find a particular file associated with the signatures. This way we can at least delete and create new signatures without reinstalling until Adobe creates a fix.

[#8]

Great news Ben! I found the files associated with the signatures & initials. It seems like there are 3 files in total; if any one of them are deleted, it will erase both the signature and initials that you have saved.

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initials

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsi

%appdata%\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsk

If you have the Fill & Sign applet open when you delete the files, you will simply need to close the tool (or switch to another one) and reopen. No need to even close Acrobat.

I think it will just automatically overwrite all 3 even if you delete one, as they will all have the same datemodified after recreating them. I created a quick script for my users that deletes all of them, just in case.

Now we just have to wait for Adobe to address their button not working. Not holding my breath for that one

[#9]

Great piece of advice peeters31644761

Many thanks for taking the time to post it.

It appears that this signature / initials thing is a bit of an issue in Acrobat. Users can add two signatures or initials from scanned images but there is no way to delete them, other than the way you have outlined.

Ive just deleted my signature and initials from a work laptop thanks to your advice.

Adobe - can you take a look at this issue please? We are now in 2020 and it is still impossible to remove signatures / initials from Acrobat as the grey "-" key doesn't work.

Many thanks

[#10]

Hello and thank you for all the advices. 
I followed them all but I simply cannot find the folder in my PC.

This is really annoying, because actually I cannot delete one of the two signature I have loaded.

Adobe, please solve the problem, it's a very unpleasant issue.

Thanks everybody for your help.

Nicola

[#11]

Hi Nicola,

Thank you for reaching out and sorry for the trouble.

Could you please let us know Acrobat and OS version on the machine?

Also, let us know what happens when you try to remove the signature or initials from the application.

Thanks,

Meenakshi

[#12]

Yes same issue, can't delete signatures I added or add new ones. Meenakshi--It's Adobe Acrobat Pro DC and Windows 10

[#13]

Hi Meenakshi,

I have the same issue and i am using windows10 pro and acrobate pro dc V2020.013.20074

would love this to be fixed.

thanks

Gerard

[#14]

I also have this problem. I'm using macOS Big Sur Version 11.1 and Adobe Acrobat Pro DC Version 2020.013.20074.

[#15]

This doesnt solve the issue. Is there a possibility to add multipe signatures to the library? So that you can shoose from a list instead of a single signature?

[#16]

The directive Yatharth provided here did NOT work for me more precisely, the "-" button does Nothing. no error message, nor any changes. Suspect this is full of bugs. same observation as benjamina87813352.

Also tried what peeters31644761 suggested. I can't even find the 3 files anywhere. My acrobat dc is installed at C:\Program Files (x86)\Adobe\Acrobat Reader DC. Search produced no security folders or signature files

[#17]

I'm having the same problem. I can't delete the fill and save signature from my profile. I use a shared work laptop and don't want my signature saved on there... can anyone help?

[#18]

You can find these files on Windows 10 here: 

C:\Users\<username>\AppData\Roaming\Adobe\Acrobat\DC\Security

[#19]

Thank you so much.This is the only thing that worked for me.

[#20]

SOLVED!!

By accident I found that double-clicking (left mouse button) on the minus next to the signature actually works!

And strangely after using the method described above, the problem disapeared. So, currently the minus sign will respond to a single click.