I keep receiving this error message when trying to open Adobe Acrobat. CoolType.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrat

New Here ,
Mar 21, 2016 Mar 21, 2016

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I keep receiving this error message when trying to open Adobe Acrobat "C:\Program Files (x86)\Adobe\Acrobat 110.\ [CoolType.dll] [BIB.dll] [AGM.dll]  is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I have uninstalled and reinstalled Abode and this did not work. I have ran command prompt to sfc /scannow commands.

I am running Windows 10 Pro x64. I have Adobe Acrobat version 11.0.15 version installed as well.

Thanks for the help!

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Acrobat SDK and JavaScript, Comment review and collaborate PDF, Windows

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Adobe Employee ,
Mar 22, 2016 Mar 22, 2016

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Hi randyl40223638 ,

Please try running the cleaner tool "Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs" on your machine to remove all traces of Acrobat .

Turn off Firewall & security Services as well.

Please proceed to delete files/keys from these locations manually.

C:\Program Files\Adobe*

C:\Program Files(X86)\Common Files\Adobe*

C:\Program Files\Common Files\Adobe*

C:\Program Files\Common Files\Macrovision Shared\FlexNet*

C:\Program Data\Adobe*

C:\Program Data\FlexNet*

C:\Users\All Users\Adobe*

Then, restart your machine and install the latest version of Reader from here:Download Pro or Standard versions of Acrobat DC, XI, or X

If issue still persist, try to install the in different user account. Refer to this KB article :- Adobe troubleshooting: Using or creating an admin account in Windows 7, 8, Vista 

Let me know if it works.

Regards,

Yatharth

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New Here ,
Mar 30, 2016 Mar 30, 2016

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I tried all of these step and none of them seem to work because I am still receiving the errors. I am running a Windows 10 machine.

2016-03-10 07_53_44-Spector 360 Deployment.png2016-03-10 07_54_30-Spector 360 Deployment.png2016-03-10 07_54_54-Spector 360 Deployment.png

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Adobe Employee ,
Apr 02, 2016 Apr 02, 2016

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Hi ,

Would request you to please install the application on new user account with the admin rights to replicate the issue .

Regards,

Yatharth 

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New Here ,
Apr 04, 2016 Apr 04, 2016

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I did this as well and I still received the same error messages.

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Adobe Employee ,
Apr 04, 2016 Apr 04, 2016

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Hi ,

Would request you to please check with this article for for disabling the services , check with the plugins compatibility options. The link is :- Troubleshoot launch issues with Adobe Creative Suite 6, CS5.5, CS5

Regards,

Yatharth

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New Here ,
Aug 17, 2016 Aug 17, 2016

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Hi Randy, I'm having the same issue, did you ever get this resolved?

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Sadly, I don't even remember posting this. I wish I could help.

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