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Links to pdf from with in the api seemt problematic

Contributor ,
Apr 19, 2024 Apr 19, 2024

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I have noticed when i use Full Window Embed Mode   That  it works if the PDF and  HTML is in the same directory   Or  if I place  the HTML in the root  directory  and place the pdf elsewhere  It works perfectly 

But if I move the HTML  to a directory other than root the pdf will not  load unless the pdf is in the same directory  I have  tried  using  the full location in the API   ie  HTTP://www.domain etc    or relative path  ../  none work  anyone know  how I might overcome this 

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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How is it not working? Is it not just loading? If you can share some code you tried, I can try to help more. 

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Contributor ,
Apr 19, 2024 Apr 19, 2024

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Hi the interface appears the load spinner starts, and then I have a blank file  it seems to retain the colour  of the viewer   so the HTML has loaded  not the pdf  

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Contributor ,
Apr 19, 2024 Apr 19, 2024

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This works in root 

<script src="https://documentservices.adobe.com/view-sdk/viewer.js"></script>
<script type="text/javascript">
	document.addEventListener("adobe_dc_view_sdk.ready", function(){ 
		var adobeDCView = new AdobeDC.View({clientId: "Credential", divId: "adobe-dc-view"});
		adobeDCView.previewFile({
			content:{location: {url: "images/LM_12Page_Folder.pdf"}},
			metaData:{fileName: "LM_12Page_Folder.pdf"}
		}, {defaultViewMode: "FIT_PAGE", showAnnotationTools: false, showDownloadPDF: false, 
			showPrintPDF: false});
	});
</script>

 

This fails when the HTML is in  a subdirectory   I have also tried ../images/LM_12Page_Folder.pdf as  the location 

 

<script src="https://documentservices.adobe.com/view-sdk/viewer.js"></script>
<script type="text/javascript">
	document.addEventListener("adobe_dc_view_sdk.ready", function(){ 
		var adobeDCView = new AdobeDC.View({clientId: "Credential", divId: "adobe-dc-view"});
		adobeDCView.previewFile({
			content:{location: {url: "http://www.domain.com/images/LM_12Page_Folder.pdf"}},
			metaData:{fileName: LM_12Page_Folder.pdf"}
		}, {defaultViewMode: "FIT_PAGE", showAnnotationTools: false, showDownloadPDF: false, 
			showPrintPDF: false});
	});
</script>

 

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Contributor ,
Apr 19, 2024 Apr 19, 2024

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Just to clarify  both work in root  and nether work  when the HTML file is in a sub-directory 

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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You are trying to load it via http, and you are probably on https, so it's going to be blocked. 

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Contributor ,
Apr 19, 2024 Apr 19, 2024

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Ok Thank you   This  has helped me isolate  where the real problem is Rushing to test without the https broadening the error   getting this correct solves the testing and points where the issue  might be It is either with my modal  Box  or the pdf documents  management and protection software  thanks again 

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