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Python PDF Services API Error Timeout
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/t5/acrobat-services-api-discussions/python-pdf-services-api-error-timeout/td-p/13628124
Mar 05, 2023
Mar 05, 2023
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I'm facing an issue when extracting a pdf. It only has 5 pages in total and it gave me a timeout error as below.
ERROR MESSAGE:
description =ERROR - Unable to extract content. Internal error: Processing timeout; requestTrackingId=ec3aebd4-c2a8-49dd-a9bd-0a7864a7f2bd; statusCode=500; errorCode=TIMEOUT
However, when I split the document into individual pages and hit the API for each page, the extraction works fine. So, I tried increasing the timeout config using the code below, but that does not seem to work. It is still giving me the same error.
client_config = ClientConfig.builder().with_connect_timeout(200000).with_read_timeout(600000).build()
Does anyone have any idea to resolve this?
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/t5/acrobat-services-api-discussions/python-pdf-services-api-error-timeout/m-p/14566056#M8418
Apr 19, 2024
Apr 19, 2024
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me too
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