User getting error in Chrome - auth.services.adobe.com refused to connect

[st93711675]

The web application has integration with AdobeSign API.

Flow of operation is-

1. User logs into AdobeSign and gets an Access token.
2. Then selects a document to upload to AdobeSign- which succeeds.
3. After this the signing url should open in an iframe where the user can add signers etc.
4. But this is where one user is running into error that says- auth.services.adobe.com refused to connect.
5. This error happens only for this user and only in Chrome. Seems to work in IE.

Any pointers would be appreciated.

Thank you in advance!

[st93711675]

Hi all,

Adding some additional information on the error seen by one of the users of the API integration.

1. Screenshot of the error seen by the user -

2. Additionally in Chrome and Edge Dev Tools, it shows the following error –

Refused to display https://auth.services.adobe.com‘’ in a frame because it set ‘X-Frame-Options’ to deny.

Has anyone else run into the same? How did you resolve it?

Again this has been reported by just one user in Chrome and also Edge. Works fine in IE 11.

Any pointers would be much appreciated.

Thank you again!

[Dominique220460966ts8]

\i started gettinig the same error message yesterday.  cannot open pdf document in chrome anymore!

auth.services.adobe.com refused to connect

And I have Adobe Acrobat 9 PRO !

[Tishay2225267876f3]

I'm having the same issues in google chrome, how do I fix this!?!?

[defaultzyjdhhmoo0s4]

Also having this same issue...

[Scott22332402ip3s]

Also having this issue in Chrome

[Bridgitte22336803gi3r]

Same issue here!

[DNeed77]

Same problem!

[dylanp44858087]

Having the same issue as well...

[Velox226940939tyb]

Also getting this error - Hopefully Adobe figures it out soon.  In the meantime I have disabled the Adobe extension in chrome until we see a fix.  

[courtneyh30299250]

Same issue - posting here in hope that it hurries a fix...

[Michael2276526030dp]

Same Issue.

[ImpactHub Amsterdam]

same issue!

[Teresa228450882jb9]

Having same issue today for first time ever!

[DFW Jeff W]

I started getting the same issue as well.   

I logged out and logged back in.  The issue went away.  Hopefully this simple action helps some of you.

[Eric22847470n15i]

resolved this error for me by installing the Adobe Acrobat extension for chrome https://chrome.google.com/webstore/detail/adobe-acrobat/efaidnbmnnnibpcajpcglclefindmkaj?hl=en

[Selena22850635609w]

i already installed this extension but it still doesn't work

[Nicole2285529845f8]

I actually used your link to uninstall Acrobat from Chrome and now it's working for me

[DNeed77]

Also getting the error again after it just started working! 😞

Tried to uninstall and re-install, but still not working!

[AKG_esimm]

This worked for me as well!

[walkerd63]

I just used your link to uninstall the extension and it worked fine.  I did not reinstall.  Just the uninstall and it worked.  Thank you!

[tedh58286742]

You can also disable the Adobe Acrobat extension in Chrome rather than uninstalling (same net effect).

[Kyle22999227x550]

Where is this disable option located?

[tedh58286742]

It is located in the Chrome Settings - Extensions

1. From the Chrome browser, click on the 3 vertical ellipses (upper right)
2. Select Settings
3. Select Extensions
4. 
5.  

[katiew84493402]

I simply "Removed" the extension from Chrome and didn't re-install. PDFs then were able to open!